I had my brand new car fixed through an insurance claim after a not at fault car accident. I feel my experience was not a typical one and do feel that Tim and the team unfortunately dropped the ball. After a lot of back and forth of the car being ready when it wasn’t and not enough communication, I was promised a full car detail to ‘make up for it’. Upon collecting the car I immediately noticed it had not been cleaned. Once home, I checked the boot only to find spare parts and rubbish. I returned the items with the excuse that they ‘cleaned my car and returned the items to the boot before I collected it’. It is clear the car was not cleaned. I am disappointed that this was a promise made to rectify the prior unkept promises and it was also not kept. No calls since to apologise or rectify what had happened.
Ben Hard
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May 24, 2024
Gerringong smash repair did an amazing job fixing up my car. Another repairer absolutely made a meal of installing some bodywork and they were too far away to take the car back to. Despite the extra effort required to undo the botched work that was carried out, and reinstall everything correctly, Tim and Brad still went beyond to make sure the panels were reinstalled exactly how they were meant to be. Will definitely be back in future thanks boys.
Cheyne Cunningham
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June 20, 2024
Tim and his crew at Gerringong Smash Repairs are fantastic. We had 2 cars recently repaired quickly and with no hassles. Tim was easy to deal with and the turn around was incredible. Will highly recommend to everyone. Thank you Tim and crew. 👍
Michael Preston
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September 15, 2023
Just picked up my jaguar, exceptional craftsmanship from Brad. Wonderful communication and keeping me informed each step of the way. If I could award 6 stars I would, recommend Gerringong smash to anyone who needs skilled repairs and dedication to detail. I reckon the car was also valeted. Thankyou so much Tim & Brad.
Melissa Dolan
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June 23, 2023
Gerringong Smash Repairs took on our car after it had been in an accident. They always kept us informed of where they were at with our car, we were never a burden when we called for an update. The staff were extremely helpful, caring and kind throughout. Our car came out looking better than it did when we bought it! Highly highly recommend the boys at Gerringong Smash Repairs!
Our Address
35 Rowlins Rd, Gerringong NSW 2534, Australia
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I had my brand new car fixed through an insurance claim after a not at fault car accident. I feel my experience was not a typical one and do feel that Tim and the team unfortunately dropped the ball. After a lot of back and forth of the car being ready when it wasn’t and not enough communication, I was promised a full car detail to ‘make up for it’. Upon collecting the car I immediately noticed it had not been cleaned. Once home, I checked the boot only to find spare parts and rubbish. I returned the items with the excuse that they ‘cleaned my car and returned the items to the boot before I collected it’. It is clear the car was not cleaned. I am disappointed that this was a promise made to rectify the prior unkept promises and it was also not kept. No calls since to apologise or rectify what had happened.
Gerringong smash repair did an amazing job fixing up my car. Another repairer absolutely made a meal of installing some bodywork and they were too far away to take the car back to. Despite the extra effort required to undo the botched work that was carried out, and reinstall everything correctly, Tim and Brad still went beyond to make sure the panels were reinstalled exactly how they were meant to be. Will definitely be back in future thanks boys.
Tim and his crew at Gerringong Smash Repairs are fantastic. We had 2 cars recently repaired quickly and with no hassles. Tim was easy to deal with and the turn around was incredible. Will highly recommend to everyone. Thank you Tim and crew. 👍
Just picked up my jaguar, exceptional craftsmanship from Brad. Wonderful communication and keeping me informed each step of the way. If I could award 6 stars I would, recommend Gerringong smash to anyone who needs skilled repairs and dedication to detail. I reckon the car was also valeted. Thankyou so much Tim & Brad.
Gerringong Smash Repairs took on our car after it had been in an accident. They always kept us informed of where they were at with our car, we were never a burden when we called for an update. The staff were extremely helpful, caring and kind throughout. Our car came out looking better than it did when we bought it! Highly highly recommend the boys at Gerringong Smash Repairs!