Awesome old school quality customer service with a side of Deb's wit and charm, and most importantly the laundry always comes up aces. Highly recommend Akuna Laundry in Kiama!
Claudia Bellec de morgann
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February 29, 2024
Im disabled so I am not allowed to carry my basket by Debbie,Nash ( the brilliant team ) so when they see me they always get the basket ! The prices are very very reasonable ! I lost my dog after a $1350 surgery ! Debbie and Nash did mywashing ,drying and folding for free !! Beautiful persons !beautiful business !
William Orchard
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September 29, 2022
Fantastic services, very quick turn around. Would definitely come back. The gentleman who served me was very professional and helpful.
Sheila Ruse
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May 20, 2020
Referred to by my daughter and would never go anywhere else! Great service, perfect job done, great to have a chat too. Wonderful family business!
Chris Plappert
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March 19, 2015
Horrible experience DO NOT GO HERE.
Pretty simple really, dropped off a suit on Tuesday morning requesting it back by Thursday morning. Was told it would be ready Thursday morning. Arrived to pick up suit Thursday at 11AM and was told to come back after 130PM. The suit was not ready at the agreed upon time.
Now I will not have the suit for my flight to Melbourne Thursday afternoon, for a function Friday morning.
No excuse was given, No discount offered. They charged me $37 (Which anywhere in Sydney would be same day prices for one damn suit.) and lied to me by not having my suit ready at the agreed upon time.
When asked why the suit was not ready on time, I received a shrug and a lame "not sure driver must be running late." No call was given to let me know it would be late, or to try and arrange a different pick up time.
This store is a complete waste of time and has the worst customer service I have ever seen in a dry clean shop. Its fine if something is late beyond their control, but this was not the case, and was not communicated to the customer. Now the customer is screwed by their poor service.
Thanks for nothing Ryans.
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Akuna St, Kiama NSW 2533, Australia
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Awesome old school quality customer service with a side of Deb's wit and charm, and most importantly the laundry always comes up aces. Highly recommend Akuna Laundry in Kiama!
Im disabled so I am not allowed to carry my basket by Debbie,Nash ( the brilliant team ) so when they see me they always get the basket ! The prices are very very reasonable ! I lost my dog after a $1350 surgery ! Debbie and Nash did mywashing ,drying and folding for free !! Beautiful persons !beautiful business !
Fantastic services, very quick turn around. Would definitely come back. The gentleman who served me was very professional and helpful.
Referred to by my daughter and would never go anywhere else! Great service, perfect job done, great to have a chat too. Wonderful family business!
Horrible experience DO NOT GO HERE. Pretty simple really, dropped off a suit on Tuesday morning requesting it back by Thursday morning. Was told it would be ready Thursday morning. Arrived to pick up suit Thursday at 11AM and was told to come back after 130PM. The suit was not ready at the agreed upon time. Now I will not have the suit for my flight to Melbourne Thursday afternoon, for a function Friday morning. No excuse was given, No discount offered. They charged me $37 (Which anywhere in Sydney would be same day prices for one damn suit.) and lied to me by not having my suit ready at the agreed upon time. When asked why the suit was not ready on time, I received a shrug and a lame "not sure driver must be running late." No call was given to let me know it would be late, or to try and arrange a different pick up time. This store is a complete waste of time and has the worst customer service I have ever seen in a dry clean shop. Its fine if something is late beyond their control, but this was not the case, and was not communicated to the customer. Now the customer is screwed by their poor service. Thanks for nothing Ryans.